Legal
Terms and conditions
This page sets out the terms that apply when you use our website and engage The Money Consultancy for mortgage and protection advice.
Last updated: July 2026
About us
This website is operated by The Money Consultancy Ltd, a company registered in England and Wales. Our registered office is C9 Glyme Court, Oxford Office Village, Langford Lane, Kidlington, Oxford, England, OX5 1LQ.
The Money Consultancy Ltd is an appointed representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading style of First Complete Limited, which is authorised and regulated by the Financial Conduct Authority.
The Money Consultancy Ltd is authorised and regulated by the Financial Conduct Authority. Our FCA reference number is 567791.
Using this website
By accessing and using this website, you accept and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
We reserve the right to update or amend these terms at any time. Changes will be posted on this page and, where appropriate, notified to you. Your continued use of the website after changes have been made constitutes acceptance of the revised terms.
We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not guarantee that the content is complete, accurate or without errors, and we reserve the right to correct any inaccuracies or update information without prior notice.
Our services
The Money Consultancy provides mortgage and protection advice to individuals and, where relevant, to businesses. We will discuss your needs and circumstances with you before making any recommendation.
Any advice we provide is based on the information you give us. It is important that the information you provide is accurate, complete and up to date. We cannot be responsible for advice based on inaccurate or incomplete information.
We may introduce you to third-party lenders, insurers or other providers. Any contract you enter into with a third party is separate from our engagement with you and is subject to that provider's own terms and conditions.
Fees
For our mortgage advice service, a broker fee of £235 will be charged on application and a further £160 will be charged on the issue of the mortgage offer.
We will confirm the exact fees payable before you commit to proceeding with an application. Fees are payable in accordance with the payment terms set out in your client agreement.
In some cases, we may also receive commission from lenders or product providers. This does not affect the amount you pay. If you would like further details about how we are paid, please ask us.
Regulatory information
The Money Consultancy Ltd is an appointed representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading style of First Complete Limited, which is authorised and regulated by the Financial Conduct Authority.
You can check our details, and those of First Complete Limited, on the Financial Services Register at register.fca.org.uk.
Most buy-to-let mortgages are not regulated by the Financial Conduct Authority. However, we will always explain whether the advice you receive is regulated or unregulated before you proceed.
Mortgage warning
Your home may be repossessed if you do not keep up repayments on a mortgage.
This is an important risk to consider before taking out a mortgage or secured loan. We will discuss affordability, your circumstances and the options available to you so you can make an informed decision.
UK regulatory regime
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
The information on this website is intended for UK residents and should not be considered as advice tailored to the laws or regulations of any other jurisdiction.
Liability
To the extent permitted by law, The Money Consultancy Ltd and its directors, employees or agents will not be liable for any loss or damage arising from your use of, or reliance on, the content of this website, except where such loss or damage arises from our negligence or breach of statutory duty.
Nothing in these terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.
Intellectual property
All content on this website, including text, images, logos, graphics and design, is the property of The Money Consultancy Ltd or its licensors and is protected by copyright and other intellectual property laws.
You may view and print pages from this website for your own personal use. You may not reproduce, distribute, modify or republish any part of this website without our prior written consent.
Third-party links
This website may contain links to third-party websites. These links are provided for your convenience and information only. We do not control, endorse or accept responsibility for the content, products or services available on those websites.
Your use of any third-party website is governed by that website's own terms and privacy policy, which we encourage you to read.
Changes to these terms
We may update these terms and conditions from time to time to reflect changes in our services, legal or regulatory requirements, or business practices.
The latest version will always be available on this page. We recommend that you review these terms periodically so you are aware of any changes.
Contact us
If you have any questions about these terms and conditions, or if you would like a copy of our full terms of business, please get in touch.
- Email: hello@themoneyconsultancy.com
- Phone: 01865 410245
- Address: 3 Oxford Road, Kidlington, OX5 1LQ
Questions?
We're happy to explain anything.
If anything in these terms is unclear, book a no-obligation consultation or contact us and we will talk it through.